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Impounds, Accidents, Tow Aways

If you would like to retrieve your vehicle from our compound, please call 250‑743‑1552 to schedule an appointment. We are available Monday to Friday (excluding statutory holidays) from 8:00 AM to 4:45 PM.

If the vehicle is being driven out of the compound, the vehicle must be insured, and the driver must present a valid driver’s license. The owner of the vehicle must also provide photo identification (a valid driver’s license, BCID, passport, status card, or student ID card) and the vehicle registration.

If your vehicle is impounded for more than seven days, you will need to go to a Driver Licensing Office with Required ID and your Notice of Impoundment. Please see the ICBC website for more details.

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